HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software
argiekal
Level 1 (0 points)

Q: can somebody tell me about the error 2001 what can I do?????

van somebody tell me about en error 2001 what can I do?????

Posted on Apr 9, 2014 11:09 AM

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argiekal

Q: can somebody tell me about the error 2001 what can I do?????

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  • by dilbert41,

    dilbert41 dilbert41 Apr 9, 2014 11:25 AM in response to argiekal
    Level 4 (3,582 points)
    iTunes
    Apr 9, 2014 11:25 AM in response to argiekal

    Check USB connections

    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.

    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.

    To narrow down the issue, you can also change up your hardware:

    • Use another USB cable.
    • Plug your cable into a different USB port on your computer.
    • Try a different dock connector (or no dock).
    • Add (or remove) a USB hub between your device and computer.
    • Connect your computer directly to your Internet source, with no routers, hubs, or switches.

    If you checked your connections and are still seeing the error message, check for hardware issues.