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Q: My iPad is linked an Apple ID I don't know

Hi all, this may sound very wierd, but I was just playing around with my iPad 4, running iOS 7.1 and put it in DFU mode. When I restored it and wanted to activate it, the iTunes told me This iPad is currently linked to an Apple ID (1●●●●●@qq.com). Sign in with the Apple ID that was used to set up this iPad.

 

The thing is, the the ID that iTunes want me to use  is  different Apple ID and I do not know any ID @qq.com.

 

1) I tried to activate with mine, but it didn't work.

2) I logged into the iCloud and removed that iPad from Find my devices, but still nothing

 

Before you say, it is stolen iPad, it is NOT. I am the first owner and I am sure it is mine, because it has engraved back side with my company initials.

 

Did any of you have the same issue? Or do you have any idea for solution? If not, I would have to find the invoce, box and take it to local Apple store.

 

Thanks guys for any advices!!!

iOS 7.1, iPad 4

Posted on Apr 9, 2014 3:12 PM

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Q: My iPad is linked an Apple ID I don't know

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  • by pjgumila,

    pjgumila pjgumila Feb 12, 2015 6:16 PM in response to partas
    Level 1 (0 points)
    Feb 12, 2015 6:16 PM in response to partas

    I have 1*****@qq.com and Apple is doing nothing about it.  Emailed then 4 times and no response.  They won't even admit that even though this is a security feature, that their products are gettting hacked by other Apple IDs.  I even want them to take it back, but the local apple store won't.  B of C.

  • by sysMak3r,

    sysMak3r sysMak3r Apr 18, 2015 1:26 PM in response to pjgumila
    Level 1 (0 points)
    Apr 18, 2015 1:26 PM in response to pjgumila

    This iPhone is currently linked to an Apple ID (1●●●●●@qq.com). Sign in with the Apple ID that was used to set up this iPhone.


    with my iphone 4s. *** is wrong with apple? they got hacked and we lose our devices?

    the security feature is awesome...but not if it lockes you out of your own device please do something about this apple!!!

    just disable those icloud accounts !!!

  • by ehab alkasrawy,

    ehab alkasrawy ehab alkasrawy Aug 13, 2015 3:37 AM in response to partas
    Level 1 (0 points)
    Aug 13, 2015 3:37 AM in response to partas

    I've got the same problem Apple ID (1●●●●●@qq.com), but I did not know the solution continued with Apple many times by phone, but did not succeed with them please I have a solution ipad2 two years of use, please do not Amemknna solution Hey apple

  • by KJ4BUP,

    KJ4BUP KJ4BUP Aug 15, 2015 11:47 AM in response to partas
    Level 1 (10 points)
    Aug 15, 2015 11:47 AM in response to partas

    To update on my situation, I had to provide purchase receipts and order forms from the place I bought my iPad 2.  Thankfully they still had copies of both, and Apple still had an issue resetting my iPad. 

     

    They claimed that I was the only case, and there were no others reporting this issue... I provided the link to this discussion.   Maybe they will find the issue

  • by ehab alkasrawy,

    ehab alkasrawy ehab alkasrawy Sep 12, 2015 3:57 AM in response to ehab alkasrawy
    Level 1 (0 points)
    Sep 12, 2015 3:57 AM in response to ehab alkasrawy

    apple help me now 2 years my ipad is Locked on i Cloud

  • by A Boy Named Dheeraj,

    A Boy Named Dheeraj A Boy Named Dheeraj Sep 14, 2015 8:03 AM in response to wf758
    Level 1 (0 points)
    Sep 14, 2015 8:03 AM in response to wf758

    can you show the receipt(proof of purchase) of your device? just want to know what informations are there in it. I have mine but they say its not matching with what they have with them :/ you can blur out some important things that you don't want to disclose

  • by xJ0hnny,

    xJ0hnny xJ0hnny Nov 23, 2015 8:52 AM in response to partas
    Level 1 (0 points)
    Nov 23, 2015 8:52 AM in response to partas

    Same isuue (1●●●●●@qq.com) iPad 4. NICE!

  • by Rob-buni,

    Rob-buni Rob-buni Jan 16, 2016 6:25 AM in response to partas
    Level 1 (0 points)
    Jan 16, 2016 6:25 AM in response to partas

    Same here (i*****@r*****.com) with my iPad mini. Why do I put it in factory reset with my icloud had sign out. Hiks...  

     

    This is my iPad serial number F4KKHQMFF196, and was not stollen reported. Because maybe I’m not the first person who activated the iPad. At that time already got access in the menu.

  • by Briansyddall,

    Briansyddall Briansyddall Jan 16, 2016 6:34 AM in response to Rob-buni
    Level 6 (8,854 points)
    Apple Watch
    Jan 16, 2016 6:34 AM in response to Rob-buni

    Hi

    Iphones & iPads that are linked to an unknown apple ID

    Can never be used no one except the first owner who knows the

    APple id can unlock .

    Cheers

    Brian

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