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some one iTunes give card it never show up on my account

i was have more my on my account $50:00 it never show up can you fix it only said $0.65 can you fix it

iPhone 5s, iOS 7.0.3

Posted on Apr 9, 2014 4:56 PM

1 reply

Apr 10, 2014 12:44 AM in response to Community User

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.


Not sure what you mean by 'some one iTunes give card it never show up' - if somebody has sent you an iTunes gift by email then you've received the email and redeemed it onto your account ?


If you've redeemed a gift card onto your account and it's amount hasn't been added to your balance then have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in and seeing if your balance then updates ? If it doesn't, and you didn't owe iTunes any money and/or have any pre-orders/auto-renewing subscriptions that might have taken the amount, then you could contact iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

some one iTunes give card it never show up on my account

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