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O

He tenido problemas con la compra de productos apps favor de apoyarme mi id me piden datos de seguridad y no los recuerdo

iPod touch (4th generation), iOS 7.1, No puedo comprar en iTunes

Posted on Apr 9, 2014 6:03 PM

Reply
1 reply

Apr 10, 2014 2:18 AM in response to Abragma

Google translate:

I have had problems with the purchase of my products please ask me lean my id and safety data do not remember


Forgotten Security Questions/Answers

You need to contact Apple by:

1 - Use the Express lane and start here:

https://expresslane.apple.com

then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

or

Apple - Support -form iTunes Store - Contact Us

2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57

or

Apple ID: Contacting Apple for help with Apple ID account security

3 - Use your rescue email address if you set one up

Rescue email address and how to reset Apple ID security questions

For general information see:

Apple ID: All about Apple ID security questions

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