HT202023: About in-app purchases

Learn about About in-app purchases
Kjtoor

Q: How to file claim on unintentional in app purchases by a minor?

How to file claim on unintentional in app purchases by a minor

iPhone 4S, iOS 7.1

Posted on Apr 9, 2014 6:16 PM

Close

Q: How to file claim on unintentional in app purchases by a minor?

  • All replies
  • Helpful answers

  • by John Galt,

    John Galt John Galt Apr 9, 2014 6:18 PM in response to Kjtoor
    Level 8 (49,654 points)
    Mac OS X
    Apr 9, 2014 6:18 PM in response to Kjtoor

    Copied from the email everyone just received:

     

    Please follow the steps below to submit a refund request:

    Find your in-app purchase records. Check your email for iTunes receipts or use a computer tosign in to your iTunes account and view your Purchase History.

    Use this link to submit your refund request to Apple.

    Provide the requested information and enter “Refund for In-App Purchases made by a minor”
    in the Details section.

    Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.