Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

How to file claim on unintentional in app purchases by a minor?

How to file claim on unintentional in app purchases by a minor

iPhone 4S, iOS 7.1

Posted on Apr 9, 2014 6:16 PM

Reply

1 reply

Level 10

141,054 points

Apr 9, 2014 6:18 PM in response to Kjtoor

Copied from the email everyone just received:

Please follow the steps below to submit a refund request:

•	Find your in-app purchase records. Check your email for iTunes receipts or use a computer tosign in to your iTunes account and view your Purchase History.

•	Use this link to submit your refund request to Apple.

•	Provide the requested information and enter “Refund for In-App Purchases made by a minor” in the Details section.

Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.

Reply

How to file claim on unintentional in app purchases by a minor?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up