Applecare refund calculation?
Hi, I purchased my MacBook Pro Retina display on Jan 2013.
I purchased my Applecare on 2008 for about $300, but I didn't use it for my future MacBook.
Right before my MacBook Pro Retina warranty expired on Jan 2014, I activated my Applecare.
But I wanted a refund for my Applecare and I requested for a refund on Mar 2014.
So basically I've used my Applecare for about 2 months.
Now I'm curious because Apple said they will refund me about $69.
I thought that under the terms of agreement, the Applecare refund calculation will be based on:
1) Pro-rating starts from the date I purchased my hardware (in this case my MacBook which was Jan 2013).
So shouldn't I be getting about 2/3 of my purchase price? (which is $200?)
But when I contacted Apple, the representative told me that it's from the purchase date of the Applecare, and since I purchased it on 2008 I should be getting less than $69 but I'm getting more than what I really should be getting.
I don't understand how this calculation works.
Could someone please clarify me on this?
Thank you for your help.