HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
leegillcolton
Level 1 (0 points)

Q: Hey ive downloaded 2 albums and both times a few of the songs start playing until a point and it skips to the next song? what can i do, i dont wanna re-buy songs i already got..

i downloaded a fewe albums and some of the songs play a little and then it will skip to the next song.. i dont want to re-pay for a song i just bought?

Posted on Apr 9, 2014 6:53 PM

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leegillcolton

Q: Hey ive downloaded 2 albums and both times a few of the songs start playing until a point and it skips to the next song? what can ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 10, 2014 12:49 AM in response to leegillcolton
    Level 10 (135,625 points)
    iTunes
    Apr 10, 2014 12:49 AM in response to leegillcolton

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

     

    quick links.jpg

     

    If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption