I need to answer my security questions but I forgot them. I'm meant to receive an email from them that will help me reset it but it doesn't send me the email.

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Level 1

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Please help me. I still have $15 on my account and I want to spend it.

iPod touch, iOS 7.0.6

Posted on Apr 9, 2014 9:40 PM

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Answer 1

Level 10

210,411 points

Forgotten Security Questions/Answers

You need to contact Apple by:

1 - Use the Express lane and start here:

then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

or

2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57

or

3 - Use your rescue email address if you set one up

For general information see:

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