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I have over &100 credit on my account, but when I go to buy something, they want me to give my credit card details. Why?

I have over $100 credit on my account, but when I go to buy something, they want me to give my credit card details. Why? It says that when there is credit, the amount is just subtracted from my balance. What am I doing wrong?

iPod nano (7th generation), Windows 8

Posted on Apr 9, 2014 10:59 PM

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Posted on Apr 10, 2014 12:07 AM

How was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534

then credit card details will need to be entered before the account can be used to download any item from the store.


If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/thread/5295285?answerId=24303054022#24303054022


If not then after entering your card's details you should be able to remove them

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Question marked as Best reply

Apr 10, 2014 12:07 AM in response to Seakay1

How was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534

then credit card details will need to be entered before the account can be used to download any item from the store.


If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/thread/5295285?answerId=24303054022#24303054022


If not then after entering your card's details you should be able to remove them

I have over &100 credit on my account, but when I go to buy something, they want me to give my credit card details. Why?

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