HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC

Marymw1965

Level 1 (0 points)

Q: Hello I am trying to purchas something for a game that I have downloaded Clash of Clans. For some reason it is not allowing me to do so, I have no problems paying and downloading purchas such as music, only the game is not allowing purchases... Why?

Hello I am trying to purchase something for a game (gems). I have downloaded Clash of Clans. For some reason it is not allowing me to make a purchase. I have no problems paying and downloading and purchasing such as music, only the game is not allowing purchases... Why? And what is going wrong.

iPhone 5s, iOS 7.0.1

Posted on Apr 10, 2014 5:40 AM

I have this question too

Q: Hello I am trying to purchas something for a game that I have downloaded Clash of Clans. For some reason it is not allowing me to ... more

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by Ralph Landry1,

Ralph Landry1 Apr 10, 2014 5:43 AM in response to Marymw1965
Level 8 (41,782 points)

Apr 10, 2014 5:43 AM in response to Marymw1965

Check to see that in Settings > General > Restrictions > In-app purchses is allowed.

If you keep having problems, contact the stores support staff, all one group, at: http://www.apple.com/emea/support/itunes/contact.html
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HT201659: Use Restrictions in iTunes on your Mac or PC

Q: Hello I am trying to purchas something for a game that I have downloaded Clash of Clans. For some reason it is not allowing me to do so, I have no problems paying and downloading purchas such as music, only the game is not allowing purchases... Why?

All replies Helpful answers

by Ralph Landry1,

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