Hello I am trying to purchas something for a game that I have downloaded Clash of Clans. For some reason it is not allowing me to do so, I have no problems paying and downloading purchas such as music, only the game is not allowing purchases... Why?

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Marymw1965 Author

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Hello I am trying to purchas something for a game that I have downloaded Clash of Clans. For some reason it is not allowing me to do so, I have no problems paying and downloading purchas such as music, only the game is not allowing purchases... Why?

Hello I am trying to purchase something for a game (gems). I have downloaded Clash of Clans. For some reason it is not allowing me to make a purchase. I have no problems paying and downloading and purchasing such as music, only the game is not allowing purchases... Why? And what is going wrong.

iPhone 5s, iOS 7.0.1

Posted on Apr 10, 2014 5:40 AM

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Answer 1

Apr 10, 2014 5:43 AM in response to Marymw1965

Check to see that in Settings > General > Restrictions > In-app purchses is allowed.

If you keep having problems, contact the stores support staff, all one group, at: http://www.apple.com/emea/support/itunes/contact.html

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