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Just started using HBO Go. It's great, but it doesn't seem to be remembering any of my activity. Nothing is showing up in the Recently Watched list, though stuff added manually to the Watch Later list propigates across devices.
Most frustrating, when I return to a show, it starts at the beginning, with no "Resume Play" feature.
Any idea what might be the problem?
Hello there, Dan.
The following Knowledge Base article offers up how to work with issues on Apple TV content providers:
Apple TV: Third-party content provider information
http://support.apple.com/kb/HT4799
Particularly:
| HBO Go | Information Note: Subscription with participating cable or satellite provider required. |
| Billing, account, or technical support (email) |
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Same problem here. Happened recently. I don't see any answers in the previous response. Maybe I missed something?
Have the same issue, started with an error about parental controls, then resume and viewing history hasn't been working. I think it's probably some glitch being worked on. I imagine it's an hbo issue.
I think you may be right. I tried signing out and signing back in on the iPad, and the "last watched" feature worked, for a bit. But when I revalidating the Apple TV didn't make it work — and it stopped working on the iPad this morning.
It's frustrating.
Must have been a glitch on HBO's side. It just suddenly started working Tuesday night.
HBO Go: no resume play or recently watched
