Photos from my laptop won't sync to my ipod touch

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Level 1

2 points

Photos from my laptop won't sync to my ipod touch

I've never had this problem before. Whenever I sync my ipod touch to my comuter now, everything seems to sync fine on it except for the photos. The music and videos that I've downloaded drag and drop perfectly fine to my ipod touch from my computer, but when I try to sync my photos, this happens - . As you can see, the sync seems to cancel itself (and the cancelling just drags on for hours anc continues unless I exit out of itunes myself) and even though I have the photo folders I want selected to sync, this is what shows up on my ipod - . Another small problem I'm having (well, what I DID have when the photos were syncing) was that photos from other folders would be in other random picture folders on the ipod touch (example: a pic from movie fanart would be in the deviantart related section) even though those photos aren't in those folders on my computer. Basically the photos were out of order.

I'm trying to give as much infromation as possible so I can fix this. I desperetly need these photos accessible on my ipod, and any help would be appreciated. If anymore information is needed, please ask me. I need to fix this ASAP!! Thank you.

The ipod and itunes update I'm running on is iOS 7.1, and I'm using itunes with my brand new alienware laptop.

iPod touch

Posted on Apr 10, 2014 9:10 AM

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Answer 1

lllaass

Level 10

210,411 points

Apr 10, 2014 9:20 AM in response to Cyraina

iTunes: Unable to sync photos

Make sure you delete the iPod Photo Cache folder(s). There may be more than one. See:

http://support.apple.com/kb/ts1314

iTunes: Photo sync creates iPod Photo Cache folder

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Answer 2

Cyraina Author

Level 1

2 points

Apr 10, 2014 10:25 AM in response to lllaass

I've deleted the iPod photo cache folder several times (put them in the recycle bin instead of fully wiping them from my computer) and I'm still having the same exact problem.

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Answer 3

Cyraina Author

Level 1

2 points

Apr 10, 2014 3:02 PM in response to Cyraina

Still not getting any help... Someone please help me fix this!! :(

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Answer 4

Cyraina Author

Level 1

2 points

Apr 16, 2014 2:24 PM in response to Cyraina

I followed the steps exactly for syncing the photos, and the folder I synced is still showing up as "0 from My Computer" on my ipod. More help, please.

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Answer 5

lllaass

Level 10

210,411 points

Apr 16, 2014 3:15 PM in response to Cyraina

What do yo mean by "0 from My Computer".

Photos synced to the iPod do not show in My Computer on the computer

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Answer 6

Cyraina Author

Level 1

2 points

Apr 23, 2014 12:56 PM in response to lllaass

It's exactly what I said, and what is showing up in the second picture. I have thousands of pics saved on my Toshiba 1.0 Terabyte backup drive, and when I sync my ipod to my laptop (NOT the document folder "My Computer"), I choose the destination folder where the pictures are (WHICH ARE ON MY TOSHIBA 1.0 TERABYTE DRIVE) to sync FROM THERE to my ipod, but instead of putting the pictures on my ipod it only says for every picture folder I tried to sync (in the photos app) "0 from My Computer". Either it means 0 from the LAPTOP ITSELF or it thinks for some reason I have a saved picture folder in the "My Computer" destination on my laptop, WHICH I DO NOT HAVE. Is that what you're thinking?

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Answer 7

lllaass

Level 10

210,411 points

Apr 23, 2014 1:16 PM in response to Cyraina

So you select one folder on the externs HD to sync photos from.

What is the diredirectory ct structure in that syncing folder?

Do you have more than one subdirectory in that one syncing folder?

If so how many level of subfolders?

What is the total file size of the syncing folder?

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Answer 8

Cyraina Author

Level 1

2 points

Apr 23, 2014 5:17 PM in response to lllaass

What is a subdirectory and what is a ct structure?

I was syncing liek this for months beforehand, and I never had a problem with it so I don't understand why a problem would arise now. Still, explain to me a bit what you just wrote because I don't understand what you meant too well...

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Answer 9

Cyraina Author

Level 1

2 points

Apr 23, 2014 7:09 PM in response to lllaass

Here's an example of how some of the pictures that I want to sync are set up in my folders.

1.

2.

3.

4.

5.

And as a note (what I wrote before) my pictures were always set up like this and I never had a problem before with syncing my photos. It just started happenning randomly where it wouldn't snyc photos anymore and the pictures (when I try to sync) for some reason show up on the i-pod as "0 from My Computer".

If this helps, this is what's also happenning to the i-pod photo chache after attempting to sync -

1.

2.

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Answer 10

lllaass

Level 10

210,411 points

Apr 24, 2014 3:01 AM in response to Cyraina

You can only have one syncing folder. In that one folder you can have many folders (subfolders) but only one level of subfolders. It looks like you have more than one level of sub folders.

For example, your syncing folder is photos. In the photos folder yo have have other folders like A, B and C. However, in A, B or C you can't have folders. That would be a second level of subfolders in the Photos syncing folder

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Answer 11

Cyraina Author

Level 1

2 points

Apr 24, 2014 9:18 PM in response to lllaass

My folders were always set up like this, and the photos always synced fine. But if this is the case, I will have to set up my folders to only have one subfolder or maybe not even a subfolder at all?

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Answer 12

lllaass

Level 10

210,411 points

Apr 25, 2014 1:52 AM in response to Cyraina

Try first as a test no subfolders and then add one level of subfolders

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Answer 13

Cyraina Author

Level 1

2 points

Apr 27, 2014 8:38 AM in response to lllaass

I tried exactly what you said. It still did the same exact thing as I said, above. 😟

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Answer 14

Cyraina Author

Level 1

2 points

Apr 27, 2014 8:53 AM in response to Cyraina

Also, now nothing is syncing to my ipod. No videos, music or photos. I tried ading another video today and it just won't go onto the ipod. Also, it gets stuck on "waiting for changes to be applied" and just stays stuck there.

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Answer 15

lllaass

Level 10

210,411 points

Apr 27, 2014 9:19 AM in response to Cyraina

Try this previous discussion:

"Waiting for changes to be applied": Apple Support Communities

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