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bluegeo

Q: My name is Rachel Bennett and all of my music from my I-Tunes were wipe clean form my computer and I do not have any back up files and all the music I download and pay for I do not have any more.My computer is a Vista

My name is Rachel Bennett and all of my music from I-Tunes store was wipe clean from my computer when after my computer caught a virus,so is their any way I'm going to be able to get my music download back to my computer.All the music that was lost I  pay for.

Posted on Apr 10, 2014 9:14 AM

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Q: My name is Rachel Bennett and all of my music from my I-Tunes were wipe clean form my computer and I do not have any back up files ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 10, 2014 10:39 AM in response to bluegeo
    Level 10 (132,829 points)
    iTunes
    Apr 10, 2014 10:39 AM in response to bluegeo

    For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.

     

    What you can redownload for free will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage

     

    quick links.jpg

     

    Does music show as a category there ? Music can't be redownloaded in all countries, and if you've changed countries since buying it and/or or if it's no longer in your country's store then you won't be able to redownload it.

     

    If music doesn't show there as a category then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/