I have a new bluetooth headset. If a call comes in, it goes back to "phone" in the Audio Source area of the phone software. This is true even when the settings panel (the new miniview at the bottom of the screen) shows the Bluetooth device as the active one. How can I get it to prefer the bluetooth device?
Hey Amy Rothstein!
Here is an article that can help you troubleshoot issues with your Bluetooth connections:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
You may also want to make sure that your Bluetooth headset has a microphone so that it would be capable of handling calls from your iPhone. Thanks for coming to the Apple Support Communities!
Cheers,
Braden
bluetooth device when calls come in
