HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
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Q: contacting the ipod software update server I am unable to to connect
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Apr 10, 2014 11:16 AMby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
