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Macbook late 2010 13" won't charge?! Please help!

Ok so my mom gave me her old Macbook (late 2010) 13" laptop after it stopped working for her. She claims she didn't drop it but there is a large hunk of plastic missing around the magsafe port and it will no longer charge and the DvD drive doesn't work either (only makes a very annoying sound upon boot or waking). I was looking into the usual charge cycles for this particular battery a while ago and I believe it was around 300 which I was about 50 over, so I went and bought a brand new Apple brand battery and installed it only to find that it, like the other battery, still won't charge. My Macbook recognizes it is there but just won't charge. It says that this battery only has one charge cycle which indicates that it is indeed brand new. The battery icon on my top bar used to say service battery until I replaced it, now it only says "Not Charging". Here are my battery specs and if you need any info to help me, PLEASE ASK. Someone please help me save this wonderful computer....


Battery Information:


Model Information:

Serial Number: W00078AH89X7A

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 103

Hardware Revision: 000a

Cell Revision: 130

Charge Information:

Charge Remaining (mAh): 4109

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 5552

Health Information:

Cycle Count: 1

Condition: Normal

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 11704


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 5

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

PrioritizeNetworkReachabilityOverSleep: 0

Battery Power:

System Sleep Timer (Minutes): 15

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 5

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0000

Revision: 0x0000

Family: 0x0000

Serial Number: 0x00000000

Charging: No

MacBook, iOS 7.1, Mavericks, late 2010 macbook

Posted on Apr 10, 2014 1:32 PM

Reply
4 replies

Apr 10, 2014 1:59 PM in response to ZachBella

A brand new battery would require a full charge in order to be used;

so you are lucky, in that the new battery had enough power already.


So that is not an indicator of much, other than the MagSafe Board

in the computer itself may have sustained damages due to ???

and would need to be checked over by an authorized tech or if you

are near an Apple Store with Genius bar, call ahead for appointment

to have a diagnostic test done and take along the MagSafe adapter

so they can see if that is part of the problem.


Of course, an optical drive issue could be part of a diagnostic check.


If you are in the US or Canada, the retail Apple Store offers a free

service of a diagnostic, even though the computer is no longer

covered by an AppleCare plan. So that is worth taking a drive...


Check the details here, and follow them to see if you can make it go:


•Intel-based Macs: Resetting the System Management Controller

http://support.apple.com/kb/ht3964


User uploaded file


•About NVRAM and PRAM:

http://support.apple.com/kb/HT1379


Are the contacts on both the MagSafe adapter and MagSafe port

clean, or do they have an odd color or debris in/on them? It is

possible to clean them of debris, but don't use watery stuff. A

tool such as a wooden toothpick could be used to see if anything

on there could be rubbed off or out of the contact areas.


Good luck & happy computing! 🙂

Apr 10, 2014 1:58 PM in response to K Shaffer

Well like I said, I am fairly certain that my mom did drop it which would explain the noticable damage. Because of this damage and the fact that the computer is 4 years old and out of warranty, Apple won't warranty any repairs and according to my mom, they wanted over $300 to fix it, so I am looking for a cause that I could fix on my own for significantly cheaper

Apr 10, 2014 2:04 PM in response to ZachBella

The diagnostic is free, under specified conditions.

Then an iFixit.com guide could help you dig into it.

http://www.ifixit.com/Device/MacBook


Did you try and see if an SMC reset (note link above)

could get the MacBook to see the charging circuit?

I'd edited my earlier reply, as you were writing.


The MagSafe Board (DC-in Board) could be bad;

and while you have it open, the optical drive could

be replaced. There are some replacement parts at

such sources as macsales.com, too.


Good luck & happy computing! 🙂

Apr 10, 2014 7:36 PM in response to K Shaffer

Sadly I have tried many SMC resets and nothing changed at all (should have mentioned this in the beginning), Personally at this point I think it is the Magsafe board because (if memory serves) a logic board error would show an X over the battery and since I have replaced the battery, I can't think of what else it could be. I am probably going to buy a replacement magsafe board and install it, but I need to get some special tools to take apart the logic board... Why can't Apple just make this a simple fix? Anyway I am going to look into buying a replacement and testing it out. Thanks for the links to find the parts!

Macbook late 2010 13" won't charge?! Please help!

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