Q: my ipod nano 7th gen will not sync with iTunes
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601) Dell Inc. XPS 8300 iTunes 11.1.5.5 QuickTime 7.7.5 FairPlay 2.5.16 Apple Application Support 3.0.1 iPod Updater Library 11.1f5 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 7.1.1.3 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0033BE60086A6EA8 Current user is not an administrator. The current local date and time is 2014-04-10 15:28:36. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information Intel Corporation, Intel(R) HD Graphics **** External Plug-ins Information **** No external plug-ins installed. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {95AA4918-E0DB-440D-8F8C-3C5638632C2F} Description: Microsoft Virtual WiFi Miniport Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Wed Dec 31 18:00:00 1969 Lease Expires: Wed Dec 31 18:00:00 1969 DNS Servers: Adapter Name: {75816D28-6147-4C1E-B6E5-1D323F8E53D5} Description: DW1501 Wireless-N WLAN Half-Mini Card IP Address: 192.168.1.125 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Thu Apr 10 14:36:05 2014 Lease Expires: Fri Apr 11 14:36:05 2014 DNS Servers: 192.168.0.1 216.165.129.158 Adapter Name: {F0E28224-357A-4B29-AC4D-511E1050EC80} Description: Broadcom NetLink (TM) Gigabit Ethernet IP Address: 192.168.1.130 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Thu Apr 10 14:36:06 2014 Lease Expires: Fri Apr 11 14:36:06 2014 DNS Servers: 192.168.0.1 216.165.129.158 Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is on. iTunes is NOT enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2014-04-10 15:25:11. **** Device Connectivity Tests **** iPodService 11.1.5.5 (x64) is currently running. iTunesHelper 11.1.5.5 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly. Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly. No FireWire (IEEE 1394) Host Controller found. Connected Device Information: PEGGY'S IPO (K:\), iPod nano (7th Generation) running firmware version 1.0.3 Serial Number: DCYM8ACRF0GT Bus Speed: 61440 Most Recent Devices Not Currently Connected: iPad 2 (CDMA) running firmware version 5.1 Serial Number: DLXFD7JSDJHH **** Device Sync Tests **** No iPod, iPhone, or iPad found.
iPod nano, Windows 7, 7th gen nano
Posted on Apr 10, 2014 1:30 PM