Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchased songs iTunes

I have purchased songs through iTunes, it says they are downloading... But nothing has happened for over an hour. What do I do?

Posted on Apr 10, 2014 3:40 PM

Reply
1 reply

Apr 12, 2014 9:52 AM in response to Mimi6200

Hello Mimi6200,


I would be eager to download and listen to my purchased songs as well. I found a couple of resources that might help with downloading this purchase.


First, I recommend checking to see if the download was interrupted. You can use the steps in the section titled "If your download was interrupted using your iPhone, iPad, or iPod touch" in the following article:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


If the album does not download after following those steps, I recommend trying to download the songs from your list of past purchases in the iTunes Store:


Download past purchases

http://support.apple.com/kb/HT2519


If you are still not able to download the songs, I recommend reporting this issue to the iTunes Store support team:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Thank you for using Apple Support Communities.


Best,

Sheila M.

Purchased songs iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.