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Apr 12, 2014 7:26 AM in response to minibarby sheila_m.,Hello minibar,
Thank you for providing the details of the issue you are experiencing with burning a disc on your iMac. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac:
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
- Shut down the computer.
- Unplug the computer's power cord.
- Wait fifteen seconds.
- Attach the computer's power cord.
- Wait five seconds, then press the power button to turn on the computer.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following artice:
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
