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I purchased an album, but then a family member gifted me the same one! Can I switch it for an album of the same value???

I purchased an album, but then a family member gifted me the same one! Can I switch it for an album of the same value??? HELP!

iOS 7.1

Posted on Apr 10, 2014 5:46 PM

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1 reply

Apr 11, 2014 12:15 AM in response to jang87

You can't change the gift. The person that sent it to you could resend it to somebody else : http://support.apple.com/kb/HT1541


Or, and if they've been charged, they could contact iTunes Support and see if they can get a refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased an album, but then a family member gifted me the same one! Can I switch it for an album of the same value???

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