HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code

Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code
mrsholec

Q: I entered my gift card code number and I'm showing that I have a credit of $10 but as I try to purchase a song, it's asking for a code number. I no longer have the giftcard. How can I redeem my credit?

I loaded my account with an Itunes gift card for the amount of $10. I no longer have the card. Unfortunately, I discard thinking I no longer need it in order to redeem my purchases. I tried to purchase a song but Itunes is asking for a code number of some kind. I can see that I have the $10 credit but I'm not able to redeem my credit amount. Can you please help me redeem my credit?

Thanks!

Ruth

iOS 7.1, not able to redeem gift card credit

Posted on Apr 10, 2014 5:27 PM