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Question: Can't play videos shared over photo stream from my brother. Please help!

I used to be able to play videos which were streamed by my brother and now I cannot view them, they just are continually loading. How can this issue be solved?

iPad, iOS 7

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Apr 13, 2014 2:42 PM in response to Puddinchops In response to Puddinchops

Hello Puddinchops,


It sounds like you are not able to view shared videos from your brothers Shared Photo Stream. I recommend starting by closing all the running apps on the phone:


iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


Then reset your network settings and test the issue again:

Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:

  • previously connected Wi-Fi networks and passwords
  • recently used Bluetooth accessories
  • VPN and APN settings

From: iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


Thank you for using Apple Support Communities.

Cheers,

Sterling

Apr 13, 2014 2:42 PM

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Question: Can't play videos shared over photo stream from my brother. Please help!