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I forgot my password and can't unlock it. It's an iPhone 5

I've tried the tutorials on the internet unsuccessfully to restore my iPhone, unlock it and have access.

Posted on Apr 11, 2014 6:21 AM

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Apr 11, 2014 6:31 AM in response to BetsRP

If you forgot (or don't know) your passcode, restore the device with your backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.



See this for more info... http://support.apple.com/kb/HT1212

I forgot my password and can't unlock it. It's an iPhone 5

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