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I need help with my ipod classic 80 gb.What does an x with a circle around it mean on my ipod

I have an 80 GB Ipod Classic that has an X with a circle around and it's tell me to go to apple support.I want to know what that symbol means.Could someone please help me.

iPod classic, Windows XP Pro

Posted on Apr 11, 2014 7:59 AM

Reply
1 reply

Apr 13, 2014 12:36 PM in response to fathertime6

Hello Fathertime6,


It sounds like you are unable to use your iPod Classic because of the red X that will not go away. I recommend the following information to help you get that resolved named:


iPod Displays a Red "X" Icon

http://support.apple.com/kb/ts1463

Restore iPod from Disk Mode

  1. Disconnect iPod from your computer.
  2. Manually put iPod into Disk Mode.
  3. Open the latest version of iTunes and connect iPod.
  4. Restore iPod.

Setup Service for iPod

If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.


Thank you for using Apple Support Communities.

Regards,

Sterling

I need help with my ipod classic 80 gb.What does an x with a circle around it mean on my ipod

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