HT201363: About Apple ID security questions

Learn about About Apple ID security questions
hebaeir

Q: There is no option of a "rescue" email address and I can´t get the answers to my apple id security questions. What do I do?

Its seems impossible to get to reset my apple id security questions even though I have tried to follow all of the instructions offered.

MacBook Pro (13-inch Mid 2012)

Posted on Apr 11, 2014 8:58 AM

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Q: There is no option of a "rescue" email address and I can´t get the answers to my apple id security questions. What do I do?

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  • by Niel,

    Niel Niel Apr 11, 2014 9:00 AM in response to hebaeir
    Level 10 (314,599 points)
    Mac OS X
    Apr 11, 2014 9:00 AM in response to hebaeir

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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