hp laserjet 1320 not working with new mac

i've recently bought a new apple computer, the mac runs with os x 10.9.2.


now i'm trying to get my old hp laserjet 1320 to work together with my new computer - but neither the mac is cooperating nor the old laserjet. i've also installed a new hp officejet pro 8600 - this printer/scanner/fax works well, but i also wanted to use my old laserjet until i run out of printing cartrigdes 🙂)


thanks for the help!!!

iMac (21.5-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Apr 11, 2014 8:11 AM

Reply
3 replies

Apr 13, 2014 12:23 PM in response to nyc213

Hello nyc213,


It sounds like you are unable to use your LaserJet printer with your computer. I recommend the troubleshooting in the following article named:


OS X Mavericks: Solve printing problems

http://support.apple.com/kb/PH14142

Check the printer


Go to the printer and check the following:

  • It’s turned on and is displaying normal status lights.
  • It has paper, and the paper isn’t jammed.
  • It has enough ink or toner.
  • Its cables are properly connected.

If your printer is attached to your computer’s USB port, open System Information, then click USB. If the printer’s name appears in the hardware list but the printer doesn’t work, review the printer’s documentation for further troubleshooting information.

Check your device’s USB connection

If the printer is on the network, open Printers & Scanners preferences, then add the printer again to create a new printer queue. For instructions, see:

Set up a printer

Use the best software for your printer


Make sure you have the correct version of your printer’s software (also called its printer driver).

  • If you’re using a printer that another user is sharing, make sure you’re both using the same version of the printer software. To find out which version you’re using, select the printer in Printers & Scanners preferences, click Options & Supplies, then click General. Note the driver version.
  • If you’re using a network printer or a printer attached to your Mac, make sure you have the latest version of the software for the printer. If you still have problems, try different printer software for your printer.Change or update printer software



If you still can’t print, reset the printing system.

Reset the printing system


Thank you for using Apple Support Communities.

Take care,

Sterling

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hp laserjet 1320 not working with new mac

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