HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
Lou Belle

Q: Unauthorized purchases

I have placed the restrictions on my device for purchases just as Apple told me to do and there are still unauthorized purchases being made.

MacBook, Mac OS X (10.7.2)

Posted on Apr 11, 2014 9:54 AM

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Q: Unauthorized purchases

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 11, 2014 10:12 AM in response to Lou Belle
    Level 10 (135,625 points)
    iTunes
    Apr 11, 2014 10:12 AM in response to Lou Belle

    Which restrictions have you set, both in-app purchases and 'require password' ? And you've checked your purchase history to see what the purchases are e.g. are they auto-renewing subscriptions, or did you have any pre-orders that were due ?

     

    You can view your account's purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.