Q: storage

Hello Jackie Turnbull,

It sounds like you are unable to create an iPhone backup because you are getting a message that you do not have enough room for the backup. I recommend this information from the following article:

I can't back up because there's not enough storage available.

If your iCloud storage reaches its maximum capacity, you can take any of the following actions:

• Purchase more storage.
• Create a smaller backup. Tips for creating a smaller backup:
  • Select which apps to back up. Include only the apps that contain important data.
  • Reduce the size of your Camera Roll backup by deleting unwanted photos and videos before backing up. Optionally save the photos and videos to your computer before deleting them.
  • Turn off backup for Camera Roll, especially if you already back up your Camera Roll to your computer.(Your iCloud Photo Stream is not a backup of your Camera Roll.)
  • Delete old messages from your device, especially messages with attachments. To delete a message, swipe over it, then tap Delete.
• Delete items that you no longer need from iCloud, optionally saving them to your computer before deleting them. For example, you can:
  • Delete old backups, such as backups for devices you no longer have.
  • Delete app data or documents.
  • Delete old email messages, especially messages with attachments.

 

From: iCloud: Troubleshooting creating an iCloud backup    

          http://support.apple.com/kb/ts3992

Thank you for using Apple Support Communities.

All the best,

Sterling