I have just got an iphone 4s. My husband has an iphone 3. We have 2 ipads. The total storage i have is 15.0 GB and i have 7.4 available. However none of this appears on my iphone 4s which says it has an over capacity by 426.4 MG and won't sync or back up.
I need very simple instructions please!
iPhone 4S
Hello Jackie Turnbull,
It sounds like you are unable to create an iPhone backup because you are getting a message that you do not have enough room for the backup. I recommend this information from the following article:
I can't back up because there's not enough storage available.
If your iCloud storage reaches its maximum capacity, you can take any of the following actions:
- Purchase more storage.
- Create a smaller backup. Tips for creating a smaller backup:
- Select which apps to back up. Include only the apps that contain important data.
- Reduce the size of your Camera Roll backup by deleting unwanted photos and videos before backing up. Optionally save the photos and videos to your computer before deleting them.
- Turn off backup for Camera Roll, especially if you already back up your Camera Roll to your computer.(Your iCloud Photo Stream is not a backup of your Camera Roll.)
- Delete old messages from your device, especially messages with attachments. To delete a message, swipe over it, then tap Delete.
- Delete items that you no longer need from iCloud, optionally saving them to your computer before deleting them. For example, you can:
- Delete old backups, such as backups for devices you no longer have.
- Delete app data or documents.
- Delete old email messages, especially messages with attachments.
From: iCloud: Troubleshooting creating an iCloud backup
Thank you for using Apple Support Communities.
All the best,
Sterling
storage
