Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sleep button not responding after ios7.1 upgrade

After upgrading to iOS7.1, the sleep button is non responsive most of the time. I have restored a backup to the phone and reset all settings and it is still non responsive. Have not had any issue until this last upgrade. Any suggestions?

iPhone 5, iOS 7.1

Posted on Apr 11, 2014 11:16 AM

Reply
3 replies

Apr 13, 2014 8:53 AM in response to Lee 12

Hello Lee 12,


It sounds like your Sleep/Wake button is not functioning correctly. Since you have restored from a backup and the issue persisted, I would next try restoring it as new and testing the function of the button again:


Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/ht1414


Thank you for using Apple Support Communities.

Regards,

Sterling

sleep button not responding after ios7.1 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.