Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my pc is get turn off after i starts restoring my iphone 4 please help

my pc is get turn off after i starts restoring my iphone 4 please help

iPhone 4, iOS 7.1

Posted on Apr 11, 2014 12:09 PM

Reply
1 reply

Apr 13, 2014 6:24 AM in response to Lakhan Gaikwad

Hello Lakhan Gaikwad,


It sounds like you are trying to restore your phone but in the middle of the restore, the computer is shutting down unexpectedly. I recommend starting by trying the steps in the following article first:


Resolve iOS update and restore errors in iTunes

http://support.apple.com/kb/ts1275


If the issue persists, try checking to see if any 3rd party plugins are installed, that could be causing the issue:


iTunes: Troubleshooting issues with third-party iTunes plug-ins

http://support.apple.com/kb/ts3430


If it is still unresolved, what version of Windows is your PC running?

Thank you for using Apple Support Communities.

All the very best,

Sterling

my pc is get turn off after i starts restoring my iphone 4 please help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.