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Mac Pro Late 2013 and Samsung 4k monitor problem

I have the new Samsung 28" 4k screen (U28D590D) and it has tearing along the right edge when used with displayport. Any way to fix that? I tried different cables (all DisplayPort 1.2 complient) to be sure and have narrowed the issue to the Mac Pro. The HDMI works fine tho only @30hz so is a bit laggy in normal interaction. There is no way to turn on Multi-stream as indicated and I hope it isnt that this screen will never work.

Mac Pro, OS X Mavericks (10.9.2), Dual Fire Pro D700

Posted on Apr 11, 2014 2:12 PM

Reply
330 replies

Jul 3, 2014 11:33 AM in response to orrbain

Orrbain, the EDID you posted is the same as the other PB287/28a2 EDIDs (except for the serial number).


Below is a 50 Hz, non-CVT-RB override for the PB287/28a2. The EDID editor I used wouldn't allow 444.40 MHz so I went with 444.410 MHz. I removed the serial number.


Path: /System/Library/Displays/Overrides/DisplayVendorID-469/DisplayProductID-28a2


<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
  <key>DisplayProductID</key>
  <integer>10402</integer>
  <key>DisplayVendorID</key>
  <integer>1129</integer>
  <key>IODisplayEDID</key>
  <data>AP///////wAEaaIoAAAAABAYAQSlPiJ4Ohy1o1dPoCcNUFSjCADRwIFAgYCVALMAgcABAQEBma0AoPBwPoAwWIoAbVUhAAAaBHQAMPJwWoCwWIoAbVUhAAAaAAAA/QAeUBigPAQRAPD4OPA8AAAA/ABBU1VTIFBCMjg3CiAgAbICAydxTwECAxESEwQUBR+QDg8dHiMJFweDAQAAagMMABAAAHggAACMCtCKIOAtEBA+lgBtVSEAABgBHQByUdAeIG4oVQBtVSEAAB4BHQC8UtAeILgoVUBtVSEAAB6MCtCQIEAxIAxAVQBtVSEAABgAAAAAAAAAAAAAAAAAAAAA6w==</data>
</dict>
</plist>

Jul 3, 2014 11:47 AM in response to joevt

Awesome! That worked! Including with the scaled resolutions! Hooray!


And honestly I can't detect much of a difference between 50hz and 60hz (except of course that there's no annoying artifacts on the right-hand side of the screen), but going from 30 up to 50 is a big improvement! So this will definitely help tide me over until Apple can come out with an official fix. I'll check back in a few days and let everyone know if it works well long-term.


Thanks so much for all your help @joevt! Much appreciated.

Jul 3, 2014 5:39 PM in response to orrbain

Well after using it for about half a day, there are still some issues. It seems like after using it for a while, things start to develop random artifacts, and especially after the display has been asleep it has a lot of issues where I have to unplug and plug it back in to reset things. So it's not a perfect fix. I don't think playing with it on our end is going to make it any better than this though, so I'll just cross my fingers and hope that at least someone at Apple has this on their radar...

Jul 4, 2014 12:56 AM in response to orrbain

Are you positive your cable is Displayport 1.2 compliant? This is the description for the one I have: "The 20-pin Mini-DisplayPort is DisplayPort 1.2 compliant / HDCP 1.3 and 21.6 Gbps of bandwidth. The maximum resolution supported is 4096 x 2160 @ 60Hz."


Specially, I think the bandwidth is of great importance.


I bring that up because @Laseyman reported horizontal artifacts on his Samsung as you did, and that seems to be the only difference between our setups by now. I´ve been using graphics software and playing videos flawlessly with the Lenovo cable for 2 days now, no artifacts at all...

Jul 8, 2014 1:49 PM in response to orrbain

Aha, yes, must be the problem: I bought the StarTech.com Mini DisplayPort to DisplayPort Adapter Cable - M/M - DisplayPort cable - 2 m, only supports data-transfer rates of up to 8.64Gbps, having a look at a few 1.2 compliant and even some don't have the top bandwidth of the ones you have listed, so I'll definitely get one that does at a later date.


Cheers.

Jul 15, 2014 1:51 AM in response to chriskuta

chriskuta wrote:


I'm hoping someone can confirm that using a DisplayPort 1.2 compliant cable fixes this tearing on the right hand side of the screen on the Samsung U28D590 on Late 2013 Mac Pro (AMD FirePro D500)? I'm stumped why my existing cable works fine with my Late 2013 MBP on this very display.


You need a good Mini DisplayPort to DisplayPort 1.2 cable AND you need to use the custom EDID / timings that have been discussed from page 6 onwards in this thread.

Mac Pro Late 2013 and Samsung 4k monitor problem

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