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digitalcoleman
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Q: Mac Pro Late 2013 and Samsung 4k monitor problem

I have the new Samsung 28" 4k screen (U28D590D) and it has tearing along the right edge when used with displayport. Any way to fix that? I tried different cables (all DisplayPort 1.2 complient) to be sure and have narrowed the issue to the Mac Pro. The HDMI works fine tho only @30hz so is a bit laggy in normal interaction. There is no way to turn on Multi-stream as indicated and I hope it isnt that this screen will never work.

Mac Pro, OS X Mavericks (10.9.2), Dual Fire Pro D700

Posted on Apr 11, 2014 2:12 PM

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digitalcoleman

Q: Mac Pro Late 2013 and Samsung 4k monitor problem

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  • by ttppee,

    ttppee ttppee Apr 28, 2014 8:01 AM in response to fung193
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    Apr 28, 2014 8:01 AM in response to fung193

    "4K support on the MacBook Pro (Retina, Late 2013)

    MacBook Pro supports 4K displays and Ultra HD TVs at the following resolutions and refresh rates with the built-in HDMI port:

    • 3840 x 2160 at 30 Hz refresh rate
    • 4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)"

     

    If you going to use this monitor  to connect to MacBook Pro, it should be ok, this monitor work fine at 4K/30 Hz both MacBook Pro and Mac Pro 2013!

  • by fung193,

    fung193 fung193 Apr 28, 2014 8:16 AM in response to ttppee
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    Apr 28, 2014 8:16 AM in response to ttppee

    ttppee, you are absolutely right up till OS X 10.9.2 but 10.9.3 beta has already enabled support of 4k/60Hz using display port on macbook pro late 2013.  Yet my concern is whehther the Samsung 4K monitor will have the similar problem as Mac pro.  I guess one difference on Samsung is that this is the first monitor not requires MultiStream Transport (MST) as this monitor can support Single Stream 60Hz 4k which is pretty amazing. 

  • by fung193,

    fung193 fung193 Apr 29, 2014 5:23 PM in response to digitalcoleman
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    Apr 29, 2014 5:23 PM in response to digitalcoleman

    New 10.9.3 Beta is out!  Maybe that will solve the compatibility issue with Samsung 4k monitor. 

     

    http://www.macrumors.com/2014/04/29/mavericks-1093-build13d55/

  • by Nomin Park,

    Nomin Park Nomin Park Apr 29, 2014 11:55 PM in response to fung193
    Level 1 (5 points)
    Apr 29, 2014 11:55 PM in response to fung193

    I have updated to the Beta 13D55 and it is still an issue.

  • by ttppee,

    ttppee ttppee Apr 30, 2014 3:35 AM in response to Nomin Park
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    Apr 30, 2014 3:35 AM in response to Nomin Park

    Philips going to release a 28" 4K monitor 288P6LJEB/11 at end of May, it's  specs. are similar as Samsung, wish this one works!

     

    http://www.philips.co.jp/c/pc-monitor/brilliance-4k-ultra-hd-led-backlit-monitor -288p6ljeb_11/prd/

    (Sorry it's in Japanese)

     

    ph1.jpg

  • by fung193,

    fung193 fung193 May 1, 2014 2:13 PM in response to digitalcoleman
    Level 1 (0 points)
    May 1, 2014 2:13 PM in response to digitalcoleman

    In case any one interested, this samsung monitor works with late 2013 Macbook Pro. 

     

    http://www.amazon.com/review/R9VLTEB3MQHQ5/ref=cm_cr_rdp_perm?ie=UTF8&ASIN=B00IE ZGWI2

     

    Looks like the Mac Pro problem is specific to the AMD Firepro video card driver instead of overall OS X 10.9.3 compatibity of Samsung or probably any monitor that support DisplayPort's Single-Stream Transport (SST)

  • by alanwx,

    alanwx alanwx May 1, 2014 4:55 PM in response to Nomin Park
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    May 1, 2014 4:55 PM in response to Nomin Park

    I have this problem as well. Two samsung 4k monitors, mac pro, display port, latest mavericks beta.

  • by Vector32,

    Vector32 Vector32 May 1, 2014 7:16 PM in response to alanwx
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    May 1, 2014 7:16 PM in response to alanwx

    Same problem... I have D700s, is this just restricted to that config? (Mac Pro Late 2013 w/ D700s)?

  • by digitalcoleman,

    digitalcoleman digitalcoleman May 1, 2014 7:18 PM in response to Vector32
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    May 1, 2014 7:18 PM in response to Vector32

    I have D700's as well so I dont know if it also happens on the d500s.

  • by ttppee,

    ttppee ttppee May 1, 2014 9:50 PM in response to alanwx
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    May 1, 2014 9:50 PM in response to alanwx

    Don't know who should respose this issue? Apple?  AMD or Samsung?

    .

  • by ttppee,

    ttppee ttppee May 9, 2014 5:17 AM in response to ttppee
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    May 9, 2014 5:17 AM in response to ttppee

    I just receive the new Asus PB287Q 4K monitor and confirm it had same problem like Samsung at 4K 60Hz, so I almost can sure it's AMD graphics card problem, Apple should reponse and fix this issue!

  • by fung193,

    fung193 fung193 May 9, 2014 7:12 AM in response to ttppee
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    May 9, 2014 7:12 AM in response to ttppee

    ttppee, you are the first person that I know go the Asus PB287Q!    Any first impression on PB287Q compare to samsung other than Mac pro compatibility issue at 4K 60Hz?   I believe they use the same panel and use SST instead of MST which suppose to be better but seems causing compatibility issues. 

     

    Since I have read so many potential problems on Samsung, I might just buy a Dell UP2414Q.  It's smaller and more expensive.  But it's using IPS panel and seems to have better compatibility on both windows and mac.  And with 10.9.3, it's like using a 24 inch retina display at 4x the sharpness compare to 1080p monitor.  And still less than $1000 (on sales) unlike the 32inch 4k monitor from dell and asus which cost $3000. 

  • by ttppee,

    ttppee ttppee May 9, 2014 7:52 AM in response to fung193
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    May 9, 2014 7:52 AM in response to fung193

    This Asus monitor is using the same kind TN panel as Samsung and price is about same as well , Asus outlook may not as fashinable as Samsung but it had more features such as low blue light, flicker-free, p-in-p, p-by-p and the swivel. pivot height adjustment etc..... My personal opinion this is a good monitor, The TN panel they use is not the cheap panel, because the the picture qulity and color are not bad, except had the same tearing problem not fully compatiable with Mac Pro 2013, Since I already try two different 4K/60Hz monitors from diffrent maker (not OEM)  I think Apple should be response  to fix this problem for us!

  • by fung193,

    fung193 fung193 May 15, 2014 10:39 AM in response to ttppee
    Level 1 (0 points)
    May 15, 2014 10:39 AM in response to ttppee

    Offical Mac OS 10.9.3 has been released.  Let's hope that will solve Samsung and Asus 28 inch 4k 60Hz problem .

     

    I have upgraded it already and works well with my Macbook pro + Dell UP2414Q setup.

     

    Good Luck.

  • by ConradWinchester,

    ConradWinchester ConradWinchester May 15, 2014 1:42 PM in response to digitalcoleman
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    May 15, 2014 1:42 PM in response to digitalcoleman

    Unfortunately final 10.9.3 does not fix the issue with my dual D700 mac pro connected to my Asus PB287q :-(

     

    Only 56Hz refresh rate reported (with dp1.2 enabled) and bad right hand edge of screen.

     

    Only got mac pro today, and am very disspointed that my multi-thousand pount machine does not work with a basic 4K monitor.

     

    My old Macbook Pro (early retina), work laptop and custom PC have no trouble with it at all.

     

    Really disappointing.

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