Q: Ford sync doesn't recognize my contacts on a new 5S, nor will it play music. My iPhone 4 worked fine. I have an older Ford Edge, 2008. Help!

Just got an iPhone 5s. Ford Sync recognizes the phone, can call out and receive, but Sync does not recognize my contacts, nor will it play music. My Ford Edge is 2008 model year, so maybe doesn't support IOS 7?

iPhone 5s, iOS 7.1

Posted on Apr 11, 2014 1:45 PM

I have this question too

Q: Ford sync doesn't recognize my contacts on a new 5S, nor will it play music. My iPhone 4 worked fine. I have an older ... more

All replies

Helpful answers

by judysings,

judysings Apr 13, 2014 6:18 AM in response to williamfrmocala
Community Specialists

Apr 13, 2014 6:18 AM in response to williamfrmocala

Hi williamfrmocala,

Welcome to the Support Communities! Check out the following article for troubleshooting steps with your Ford Edge:

iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581

iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562

Cheers,

- Judy
Reply options

Link to this post

Q: Ford sync doesn't recognize my contacts on a new 5S, nor will it play music. My iPhone 4 worked fine. I have an older Ford Edge, 2008. Help!

All replies Helpful answers

by judysings,

All replies

Helpful answers