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When on wifi or on internet with cat 5 after a few minutes on my laptop i lose signal

After 5 minutes of being on the internet with my laptop whether it be wireless or hardwire connected I lose signal and get spinning color wheel.

Posted on Apr 11, 2014 1:40 PM

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1 reply

Apr 13, 2014 6:27 AM in response to docmo531

Hi docmo531,


Welcome to the Support Communities!


The information below is for troubleshooting wireless connections, but the steps regarding resetting your modem and confirming correct port settings would apply to your wired connection as well:



Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628?viewlocale=en_US

iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199



Cheers,



- Judy

When on wifi or on internet with cat 5 after a few minutes on my laptop i lose signal

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