PaulieVee123

Q: i have downloaded my icloud after my phone was stolen, but I do  not have most of my information, please help me

First my new Iphone 5S was stolen, not only am I worried about all my personal information on the phone, but at one time I had 2-Gmail

accounts and wonder if I cannot access all my inforation on my icloud back up due to some content is on mu other email.

 

please advise.

 

Thank you,Paul V

iPhone 5s, iOS 7.1, I want to disable my other New 32G

Posted on Apr 11, 2014 1:57 PM

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Q: i have downloaded my icloud after my phone was stolen, but I do  not have most of my information, please help me

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  • by mario49,

    mario49 mario49 Apr 13, 2014 12:40 PM in response to PaulieVee123
    Community Specialists
    Apr 13, 2014 12:40 PM in response to PaulieVee123

    Hello PaulieVee123,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    iCloud: iCloud storage and backup overview

    http://support.apple.com/kb/PH12519?viewlocale=en_US

     

    Here’s what iCloud backs up:

    • Purchased history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Automatic downloading is based on iTunes in the Cloud availability by country, and previous purchases may be unavailable if they have been refunded or are no longer available in the store.
    • Photos and videos in your Camera Roll
    • Device settings
    • App data
    • Home screen and app organization
    • iMessage, text (SMS), and MMS messages
    • Ringtones
    • Visual Voicemail

     

    Have a nice day,

    Mario