my iphone was running smoothly, then when I went back to check the time my iphone wasnt responding. The screen was black but you could still hear the iphone screenshotting and recieveing notifications. I tried holding the power buttons and resetting it, but when it came bac k on, the screen was still black. idk what to do???
it is a year and a half old
Hello arianna618,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.
Have a nice day,
Mario
my iphone 4 screen is black but it's still on
