how do i fix a runtime error

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how do i fix a runtime error

I keep getting a C++ runtime error every time i try to install itunes...i got the error message, uninstalled, did a restore point and everything, but still getting it...help!!

iPhone 4, iOS 7.1

Posted on Apr 11, 2014 4:01 PM

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CarlAVII

Community Specialist

Apr 13, 2014 7:56 AM in response to Tiki79

Hello Tiki79,

I would recommend removing iTunes and its associated components, then reinstalling it.

Removing and Reinstalling iTunes and other software components for Windows XP

http://support.apple.com/kb/HT1925

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/HT1923

If you continue to experience issues getting iTunes installed, the following article provides some additional troubleshooting.

Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926

Cheers,

Allen

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