Hi I have a problem was updating lost power and now can only see on screen white cable connecter a small white arrow and the itunes logo an ideas what happened??

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Hi I have a problem was updating lost power and now can only see on screen white cable connecter a small white arrow and the itunes logo an ideas what happened??

iPhone 4S, iOS 7.1

Posted on Apr 12, 2014 12:06 AM

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Answer 1

Ocean20

Level 6

13,727 points

Apr 12, 2014 12:07 AM in response to clemfromnz

do as the screen suggests and connect to itunes.

If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article. You may need to do is several times http://support.apple.com/kb/ht1808

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