Time Machine Issue

Question

Level 1

0 points

Time Machine Issue

I haven't been able to get my iMac to backup in two weeks ("The backup disk image "/Volumes/Data/Macintosh.sparsebundle" is already in use"). The widget offers the following message:

Starting automatic backup

Attempting to mount network destination URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Mounted network destination at mount point: /Volumes/Data using URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Disk image already attached: /Volumes/Data/Macintosh.sparsebundle, DIHLDiskImageAttach returned: 35

Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7fd7b51007c0 {MessageParameters=(

Ejected Time Machine network volume.

Waiting 60 seconds and trying again.

Attempting to mount network destination URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Mounted network destination at mount point: /Volumes/Data using URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Disk image already attached: /Volumes/Data/Macintosh.sparsebundle, DIHLDiskImageAttach returned: 35

Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7fd7b2e09520 {MessageParameters=(

Ejected Time Machine network volume.

Waiting 60 seconds and trying again.

Attempting to mount network destination URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Mounted network destination at mount point: /Volumes/Data using URL: afp://XXXXX%20XXXXX;AUTH=SRP@TGNet.local/Data

Disk image already attached: /Volumes/Data/Macintosh.sparsebundle, DIHLDiskImageAttach returned: 35

Failed to mount disk image: Error Domain=com.apple.backupd.ErrorDomain Code=31 "The operation couldn’t be completed. (com.apple.backupd.ErrorDomain error 31.)" UserInfo=0x7fd7b51008f0 {MessageParameters=(

Ejected Time Machine network volume.

Giving up after 3 retries.

Backup failed with error 31: 31

Appreciate any assistance. Thanks...

Time Capsule 802.11n (4th Gen), OS X Mavericks (10.9.2)

Posted on Apr 12, 2014 2:26 AM

Reply

Answer 1

mende1

Level 10

93,538 points

Apr 12, 2014 2:29 AM in response to Q888Q

Welcome to Apple Support Communities

That's a very common problem related to the Time Capsule. Read > http://pondini.org/TM/C12.html

The only thing you have to do is to restart your Mac and your Time Capsule. However, Apple fixed it by releasing a firmware update for the Time Capsule, which you can install through AirPort Utility (in /Applications/Utilities).

Reply