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moatazsherif

Q: due to some problems I have canceled my account and then I have created new one with the same E M and billing info but I can not update the apps and receive this comment

I have canceled my itune account and then re-creat new account with the same E M and same billing info but I can not update my apps and receive this comment

this update is not available for this apple ID either because it was baught by a different user or the item was refund or canceled

how can I update my old purchased apps

z

Posted on Apr 12, 2014 3:17 AM

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Q: due to some problems I have canceled my account and then I have created new one with the same E M and billing info but I can not u ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 12, 2014 3:58 AM in response to moatazsherif
    Level 10 (132,980 points)
    iTunes
    Apr 12, 2014 3:58 AM in response to moatazsherif

    What do you mean by 'cancelled my itune account' ? An account can't be cancelled or deleted, you can only remove personal info from it and stop using it.

     

    All content that you download from the store is tied to the account that downloaded it - so you will need to use your old account to download updates to those apps, or delete the apps (which will also delete their content) and buy/download them with your new account if you want them to be linked to that account.