how do I do a hard shutdown on my 5s phone

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blackie1922 Author

Level 1

0 points

how do I do a hard shutdown on my 5s phone

How do I do a hard shutdown on my phone? I have tried simultaneously holding down the on/off button on top with the round button on the lower face of the phone, but it will not shut off.

K

iPhone 5s

Posted on Apr 12, 2014 5:13 AM

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Answer 1

deggie

Level 10

167,177 points

Apr 12, 2014 5:32 AM in response to blackie1922

Hold down the sleep button on the top until the slider appears to turn off the iPhone.

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Answer 2

diesel vdub

Level 7

22,178 points

Apr 12, 2014 6:53 AM in response to blackie1922

What you describe is called a reset, it will never shut the phone down.

Stop pressing the home button. Press and hold only the power button until the Slide to Power Off slider appears, then slide to power off.

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Answer 3

tonefox

Level 6

9,362 points

Apr 12, 2014 7:59 AM in response to blackie1922

Reading the User Guide might help with future such questions.

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