Q: genieo.completer trojan

Remove Genieo

http://www.thesafemac.com/arg-genieo/

Your problem is solved

elrohiremre wrote:

 

this malware can take any password in keychain or credit card info.

No.

Had the exact same problem .. deleting the folder User/Library/Application Support/com.genioinnovation.installer did the trick

Was you problem solved?I am facing the same issue. Please post if its solved. Appreciate your help.

Thank you.

Also it it ok to delete the folder /Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer

Use the link provided by dominic23.

Cheers,

GB

Follow the instructions at the link that was posted previously.

Note that it is perfectly OK to delete that file you refer to, but it's also fairly pointless. That is only a small part of this adware, and if you follow the directions at that link, you'll be removing the entire com.genieoinnovation.Installer folder (among other things).

Thats great.

The problem has been solved. I just had to delete the mentioned file and it worked. This is what was stated in the link.

Thank you so much for your help.

Thanks to all, this seems to have solved my problem also.

Question: I did the following - "deleting the folder User/Library/Application Support/com.genioinnovation.installer did the trick"

AND followed it up by running AdWare Medic (per thesafemac.com). Is there another step I should take?

OS X 10.9.5

Per thesafemac.com, I ran AdWare Medic and it still found some adware, AFTER I removed that folder. Good luck.

OS X 10.9.5

olma wrote:

 

Is there another step I should take?

Not if the problem is now gone.

Go into Safari Preferences, then to Extensions. I found the problem there under third party. I uninstalled it. Problem solved.