ADOBE - ACCEPT END USER LICENCE AGREEMENT

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Level 1

6 points

ADOBE - ACCEPT END USER LICENCE AGREEMENT

I contact an organisation via their website regularly and recently have been unable to print documents 'without Adobe Reader' so needed to carry out an update. This repeatedly failed so removed the original Adobe from downloads and installed the new version. Now once logged in to the site I am faced with a message: 'Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User Agreement, then quit and relaunch the browser'. Please can someboduy tell me how I can do that when I don't see how I got to through the installation without making the agreement.

Tony

iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)

Posted on Apr 12, 2014 8:02 AM

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Answer 1

Best reply

Bijan7

Level 1

36 points

Apr 12, 2014 8:21 AM in response to Drummer3708

I think I understand what you are trying to say. You need to open the application from launchpad and accept the end user licence agreement from there. Then it will work in your browser or where-else you want to use it.

Hope this helped. Please reply to let me know how you got on.

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Answer 2

Drummer3708 Author

Level 1

6 points

Apr 12, 2014 8:39 AM in response to Bijan7

Bijan7

From experience - as a Mac novice I need to ask for help quite often - I kept the screen open sure that very soon somebody kind would get back and try to help for which I am always most grateful; and there is was. As suggested I went to LaunchPad and Safari, my browser, and from there to the site in question and when logged in got the same popup. So did I get it right by going to Safari?

Tony

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Answer 3

Bijan7

Level 1

36 points

Apr 12, 2014 9:13 AM in response to Drummer3708

Not quite but don't worry.

Go to launchpad and launch Adobe Reader. Because you updated you will need to accept their end user licence agreement. Once you have launched Adobe Reader itself and accepted the terms it will then work in safari and other places.

Sorry I didn't write it out properly.

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Answer 4

Drummer3708 Author

Level 1

6 points

Apr 12, 2014 9:25 AM in response to Bijan7

Bijan7

While waiting for the helpful reply I've been reading an alarming article about hacking and the millions of accounts that are accessed by the malevolent every day including '38 million Adobe customers' account details stolen'. But what I don't understand is as I've installed Adobe am I one of those who is vulnerable because if I am there is no real reason - except for a very small one I can well live without - why I need Adobe. I haven't provided any information but for technical reasons do they now have it? Sorry for extending the query but pending your reply I will go back to LaunchPad to test it but not complete the transaction until sure it's a good idea.

Gratefiully Tony

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Answer 5

Bijan7

Level 1

36 points

Apr 12, 2014 10:02 AM in response to Drummer3708

If you haven't given adobe any personal info you are not at risk as the actual software itself is free. Unless download from a third party site you needn't worry. There are other PDF viewers out there, including one from a company called Nuance.

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Answer 6

Drummer3708 Author

Level 1

6 points

Apr 12, 2014 10:40 AM in response to Bijan7

Bijan7.

Thanks for that I've learned a lot. I have Googled Adobe via LaunchPad looking for 'Accept End User License Agreement and it took me to forums adobe.com and see pages and pages of others complaining about the same problem and railing against adobe for not fixing it. So as I can well live without it that's what I will do. Nonetheless you have helped me to come safely to that conclusion for which I thank you and well deserving the 'solved my question'.

Tony

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