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5c charger overheated.

Refurbished 5c won't charge with factory charger. Only charges for a few minutes with car charger, then the charger overheats and stops charging.

iPhone 5c, iOS 7.1

Posted on Apr 12, 2014 6:36 AM

Reply
1 reply

Apr 14, 2014 1:58 PM in response to CannonMan22

Hello Cannonman22,


It sounds like you are not able to charge your iPhone with the provided charger. I recommend these troubleshooting steps from the article named:


iPhone and iPod touch: Charging the battery

http://support.apple.com/kb/HT1476

  1. Inspect the connector at the bottom of the phone:
    • Make sure that there are no bent pins in the connector.
    • Make sure that the connector is free from debris.
    • If there are bent pins or debris, please contact Apple Support.
    • Otherwise, continue troubleshooting.
  2. Make sure that the outlet you're using works.
  3. Make sure that the Apple USB cable and Apple USB power adapter work.
  4. Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
  5. If the device still exhibits an issue, try turning your device off and then on again while connected to power.
  6. If the issue is persists, please contact Apple Support.


Thank you for using Apple Support Communities.

Regards,

Sterling

5c charger overheated.

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