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I need help with downloads.

Hello I need help with downloads. I downloaded a couple of albums but some of the song cut off half way through the song? how can I get the full songs?

Posted on Apr 12, 2014 7:24 AM

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1 reply

Apr 12, 2014 10:33 AM in response to Rickdunn

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.


If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I need help with downloads.

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