I rented a movie via my iPad, this was purchased and downloaded but I cannot see it in my videos. I then went into iTunes and the movie is not there, but when I try and rent again, it tells me I have already rented it. I just want to get the movie onto my Ipad so I can watch it whilst travelling.
iPad (3rd gen) Wi-Fi + Cellular, iOS 7.1
Hi simm1970,
Welcome to the Support Communities!
Is it possible that the movie did not completely download? Try re-downloading it:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you are still not able to access the movie, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
Movie Rental
