itunes blind to later gen nanos
itunes regognizes my early gen ipod nano, but not my later gen nanos
iPod nano, Windows 8
User profile for user:
judysings
User level:
Community Specialist
Hi rimrockjack,
Welcome to the Support Communities!
You are referencing the correct article for this issue. Have you gone through each of the 10 troubleshooting steps outlined? Did you receive any error messages at any point in this process?
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista, Windows 7, or Windows 8) but not in iTunes under Devices, try these steps. Start at the top and work your way through the steps until iTunes recognizes your iPod.
- If you don't see your iPod in My Computer, follow these steps.
- This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
- A Mac
- An iOS device (iPhone, iPad, or iPod touch)
- An iPod nano (5th or 6th generation) (and you see an alert message in iTunes when you connect the device)
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Additional Information
If your iPod is recognized successfully on a different computer, and the steps above didn't resolve your issue, there is likely some other system issue on your computer that is the cause. This may require you to repair or reinstall Windows. If you need assistance with this, contact whomever supports Windows on your computer. In most cases, this will be the computer manufacturer.
I hope this information helps ....
- Judy