HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music

Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music
renana85
Level 1 (0 points)

Q: how do I recover my secrutiy questions

How do I recover the answers to my security questions?

Posted on Apr 12, 2014 1:32 PM

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renana85

Q: how do I recover my secrutiy questions

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 12, 2014 1:49 PM in response to renana85
    Level 10 (133,984 points)
    iTunes
    Apr 12, 2014 1:49 PM in response to renana85

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use