Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keep getting a bounced message notice, says i have exceeded my mailbox quota.

Keep getting a bounced message notice in my inbox mail, when I have deleted many messages as was suggested.

Now I can't get any mail..Help!!!

iMac

Posted on Apr 12, 2014 1:54 PM

Reply
1 reply

Apr 14, 2014 7:32 AM in response to knews

Hello knews,


It sounds like you are getting a message saying you have gone over a quota or limit in regard to your emails. If the account is an iCloud one, you may find additional information in the following article:


iCloud: Mailbox size and message sending limits

http://support.apple.com/kb/ht4863

Limits on Sending Messages

iCloud has several safeguards to ensure that only iCloud members can send messages using the iCloud outgoing mail server. Among these safeguards are reasonable limitations on:

  • The total number of messages you can send each day (200 messages)
  • The number of recipients to whom you can send each day (1000 recipients)
  • The maximum number of recipients per message (100 recipients)
  • The size of incoming and outgoing messages (20 MB)

iCloud email has been designed primarily for personal use. Sending unsolicited bulk email messages through iCloud email servers is prohibited. To review the iCloud membership agreement and acceptable use policy, please see the iCloud Terms and Conditions.When message sending limits are exceeded, you may see the following alert messages depending on how you view iCloud Mail:

  • iOS: "A copy has been placed in your Outbox. Sending the message failed because you exceeded your sending limit."
  • OS X: “Cannot send message using the server iCloud.”
  • iCloud webmail: "550 5.7.1 membername@icloud.com: You have exceeded your daily sending limit. Please try again later.”

If you continue to exceed message sending limits, try the following methods to resolve the issue:

  • Check your Mail Outbox to see if it contains a backlog of messages. Resend or delete messages here that may be continuing to try to send.
  • Check to see if you have any network monitoring software that might be using your iCloud account to automatically send messages, such as firewalls or internet security software configured to send an alert when a potential security issue is detected.
  • If you send messages to groups, make sure all email addresses in the group are valid. (For example, is the recipient's email address spelled correctly?


If this is not relevant because you are not using an iCloud account in Mail, would you mind ellaborating on the message you are getting? What does it say verbatim?


Thank you for using Apple Support Communities.

All the very best,

Sterling

Keep getting a bounced message notice, says i have exceeded my mailbox quota.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.